Shipping policy

SHIPPING POLICY

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 2pm MST.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS (Main)
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using USPS mail will not have been known to take longer than anticipated.

Shipping Rates

The rate charged for the shipping of your order is based on the weight, size, and destination of your products. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Please note that Lash Apothecary does not have control of the prices as they are communicated with Shopify by the carriers. 

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.